Shipping & Returns
In-Store Returns
Products purchased at the garden center or online can be returned at any Earl May Garden Center.
Returns must be made within 30 days of purchase with both the product and the original sales receipt.
Without a receipt, refunds will be issued as an Earl May gift card for the last known sale price.
For hardy nursery stock and perennials, Earl May Garden Center will offer a one-time replacement of the same item if it should die within the first year.* If a replacement item is not available, a gift card will be issued for the amount paid. Guarantee is only valid upon the presentation of the original sales receipt. Must provide the dead plant or a photo of the plant. Labor and planting fees are not included.
All clearance sale items are final sale and cannot be returned.
*See Earl May GET MORE Guarantee for complete details.
Online Returns
Products purchased online may be returned to our warehouse within 30 days of purchase. To arrange for your return:
Email: orders@earlmay.com or
Call: 1-800-843-9608
Merchandise must be returned in the original packaging with the original sales receipt. You will receive a prepaid return shipping label for a UPS or USPS pick-up. Your credit card will be credited once the product has been received by Earl May.
Online Returns – Picked Up In Store
Products purchased online and picked up in store must be returned to the Earl May Garden Center in which the product was picked up, within 30 days of purchase. Merchandise must be returned in the original packaging with the original sales receipt. Your credit card will be credited once the product has been received by Earl May.
Our GET MORE Guarantee
1-Year Nursery Guarantee:
Hardy nursery stock and perennials are guaranteed for one full year from the date of purchase.*
This includes: Trees, Shrubs & Shrub Roses, Evergreens, Perennials, Hardy Grasses & Vines, and Edible Fruits
Bonus: Extend your nursery guarantee for an additional 1 year with the purchase of 1 gallon of Earl May Plant Start on the sames sales receipt as your nursery product.
How It Works:
Earl May Garden Center will offer a one-time replacement of the same item if it should die within the first year. If a replacement item is not available, a gift card will be issued for the amount paid. Guarantee is only valid upon the presentation of the original sales receipt. Must provide the dead plant or photo of the plant. Clearance sale items are not guaranteed. Labor and planting fees are not included.
Guaranteed for 30 Days:
Houseplants and fragrant roses are guaranteed for 30 days from the date of purchase.
Guaranteed to Germinate:
Lawn and garden seed are guaranteed to germinate.
Guaranteed to Bloom:
Bulbs are guaranteed to bloom.
Shipping
Earl May ships to contiguous 48 states, excluding Alaska and Hawaii. Exact shipping charges will be given to you upon checkout. Standard UPS or USPS delivery rates are automatically calculated during checkout. Standard rate shipments will be processed and shipped within 5-7 business days.
Conditions of Sale
Earl May Seed & Nursery L.C. (“Earl May Seed & Nursery”) warrants that all seeds, bulbs, plants, materials, or other merchandise sold are as described on the label within recognized tolerances. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS. Earl May Seed & Nursery gives no warranty, express or implied, as to productiveness or purity of the product purchased or the crop produced from any seeds, bulbs, plants, materials, or other merchandise purchased. Earl May Seed & Nursery’s liability, whether contractual, for negligence, for strict liability, or otherwise, is limited to the purchase price for the seeds, bulbs, plants, materials, or other merchandise under all circumstances and regardless of the nature, cause, or extent of an loss. IN NO EVENT SHALL EARL MAY SEED & NURSERY BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. No liability hereunder shall be asserted unless Purchaser or user reports to Earl May Seed & Nursery by registered mail, return receipt requested, any complaints within a reasonable period after discovery (not to exceed 30 days). Seeds, bulbs, plants, materials, or other merchandise not accepted on the basis of the foregoing conditions of sale must be returned within 30 days in the original unopened containers and the purchase price will be refunded. The foregoing conditions of sale represent the entire agreement between the parties as to warranties or an other liabilities of Earl May Seed & Nursery and the remedy therefor.